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Advanced Questions
Are
there any Set-Up Fees?
How do I
set up my email?
How do I
upload my files?
How fast
are websites set up?
Does my
account get a control panel?
How am I
billed?
How much
assistance do you provide for my website?
Are
there any hidden costs?
What is
Cpanel™?
What
happens if I decide to leave Web-Men.Net?
What
type of support do you offer? Average Response Time?
Can I
have adult content on my website?
May I
view your Terms Of Use?
How
long have you been in business?
What if
my site breaks your Terms of Use?
What if
I want to upgrade my website?
What is
the uptime?
What is
included in my website package?
How do
I get started?
Can I pay online?
Are there any Set-Up
Fees? FREE Set Up on all
hosting packages.
How do I set up
my email? Web hosting clients can
set up POP Accounts, Forwarders/Aliases, & Auto-Responders
in the web-based control panel that comes with every Web-Men.Net
web hosting package. For our email hosting clients, this will
be done by Web-Men.Net staff.
How do I upload
my files? All Web-Men.Net web hosting packages
allow the usage of FTP, Telnet, SSH, File Manager, MS
FrontPage™ and other web development publishing programs to
upload files to your website.
How fast are
websites set up? Web-Men.Net strives to set up
accounts the same day as ordered. If an order is placed during
normal business day hours, orders may be processed faster.
Does my
account
get a control panel? Yes. Every Web-Men.Net web
hosting package comes with a web browser based control panel.
The control panel includes many features including: email
configurations, chat rooms, mailing lists, pre-installed CGI
scripts, databases, chat rooms, and much, much, more... A control panel
demo can be found
here.
How am I
billed? Web-Men.Net will email your statement of
account. Special arrangements can be made for
custom billing requirements. Payment shall be deposited on our MetroBank account.
We can also send custom email invoicing so you can pay online.
How much
assistance do you provide for my
website? Web-Men.Net will assist you with all
support for services provided directly thru Web-Men.Net.
Web-Men.Net will help you with basic settings of web browser
control panel. We have 24hr outstanding Technical Support to
guide you.
Are there any
hidden costs? No. All costs are stated plainly on
our website.
What is
Cpanel™? CPanel™ is the
brand name of the web browser control panel software that
Web-Men.Net utilizes on its web hosting packages. A control panel
demo can be found
here.
What happens if
I decide to leave Web-Men.Net Our minimum service
subscription is 1 (one) year. After the the 1 year minimum, Web-Men.Net and the Client may
then enter into another 1 (one) year or more hosting service
as the Client desires.
What type of
support do you offer? Average Response
Time?
Web-Men.Net offers support to our customers
24/7/365 via our 24hr Hotline. We have Support
Area where our Administrators can
respond realtime. We provide fast responding
email support system, LiveHelp and onsite
email forms. We strive for response time
of no more than a few hours. Response time
of just a few minutes are quite common during
normal business hours. Web-Men.Net put premium
importance to customer and technical support.
Can I have
adult content on my website? Web-Men.Net does
not host adult sites at this time.
May I view your
Terms Of Use? The Web-Men.Net Terms of Service, including
Privacy Policy is
here.
How long have
you been in business? Since July 1, 2001.
What if my site breaks your Terms of Service? Users' sites may be suspended for
violations of policy, or if extreme, or second time offenders,
sites may be cancelled. Each occurrence is dealt with on a case
by case basis, and we try to work things out with every
client. Notifications will be sent, if Web-Men.Net plans to
act and when we take any
action on your account.
What if I want
to upgrade my website? You may upgrade or
downgrade your Web-Men.Net web hosting package at any time and
adjust payment accordingly.
What is the
uptime? Web-Men.Net strives to maintain a 99.9%
network and server uptime service level.
What is
included in my website package? Web-Men.Net
provides full hardware, software, support, and system
administration for your Web-Men.Net hosting solution. The
software provided includes the operating system, ftp &
email software, web server software, and a control panel.
Web-Men.Net even includes free e-commerce shopping cart
software. Everything you need to conduct business on the
Internet, or maintain a personal website, is included in your
Web-Men.Net hosting solution. Web-Men.Net will provide basic
support on services/software that we provide you with your
account.
How do I
get started? Simple! Just fill out our
Order Form
form. You will receive details shortly
afterwards about how to proceed with your new Web-Men.Net hosting account!
Can I pay online?
Yes! We now accept online payment. Please
click
here to order and pay online.
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